Comments for Blog - McLernon Photography - Portland Oregon Photographer Brian McLernon

Comment on Portland Pin-Up Photography… by Victoria - Whidbey I

Victoria - Whidbey I — Wed, 07 Dec 2011 08:00:26 +0000

Love the shots of Miranda and Kayla! Lookin forward to seeing more!

Comment on Portland Pin-Up Photography… by Dave

Dave — Tue, 06 Dec 2011 20:35:10 +0000

Hot! Nice work.

Comment on Senior Portrait Photography… by Debbie Schley

Debbie Schley — Tue, 15 Nov 2011 20:06:12 +0000

Beautiful photos and looks like a fun shoot for everyone involved!

Comment on Photographers: What do you do when the client doesn’t show? by Andrea Wolf

Andrea Wolf — Mon, 03 Oct 2011 00:41:44 +0000

I am having this problem more often than not and even though I did call to verifty the evening before my client’s appointment, they canceled within the hour of their appointment the next day. This is very discouraging to me. I set aside a day, dismiss invitations from friends and family because I have an session booked and then they cancel the same day.
I feel there’s is nothing more I can do but it’s frustrating. I don’t want to send them a cancellation fee because of fear they might get upset.
Thanks Andrea

Comment on Remembering my step-dad Tom Maher… by Debbie Schley

Debbie Schley — Tue, 27 Sep 2011 16:55:52 +0000

Oh Brian, this was wonderful. I laughed and I cried as I got to know your Pop-Pop. I am so glad that you had him in your life and that he had you. Thank you for sharing him with me.

Comment on Urban farmers… by bryangrantphoto

bryangrantphoto — Wed, 15 Jun 2011 03:34:37 +0000

great shot. lighting is great

Comment on Photographers: What do you do when the client doesn’t show? by Christine Wallace

Christine Wallace — Thu, 19 May 2011 13:40:24 +0000

Great topic! thanks for sharing!

Comment on Photographers: What do you do when the client doesn’t show? by William Morton

William Morton — Wed, 18 May 2011 23:11:45 +0000

I send a doc of wardrobe tips/etc as soon as an appt is booked – that gives them time to plan. A confirmation call about 24-hrs before is a MUST. But honestly I’ve found the best success with requiring payment of the session fee at the time of the booking. I’ve never had someone who has already paid “forget.” (I still do the reminder call the day before, and solidify their clothing colors/etc for choosing background and such.)

Comment on Photographers: What do you do when the client doesn’t show? by Tom Szabo

Tom Szabo — Wed, 18 May 2011 19:12:49 +0000

Brian:

Yes these missed appointments can happen! Generally, when the client books the sitting, I make a point of getting all the billing info, phone numbers and an email address. Now I can be ready with the invoice when they show.

I usually send an email confirmation for the sitting. The confirmation includes:
Date
Time
Subjects name
Sitting Location
Sitting fee amount
Reminder all minors must be accompanied by a legal guardian
Link to blog post for hair, make-up, clothing and props
Link to google map to locate the studio
Advisory that all sitting fees are due at the time of the sitting

If it’s been a while since they booked the sitting, I’ll give them a reminder call.

Comment on Photographers: What do you do when the client doesn’t show? by Andy Swanson, ND,LAc

Andy Swanson, ND,LAc — Tue, 17 May 2011 22:58:00 +0000

We at Nature Cures Clinic give reminders to patients the day before their appointment. They get a text, phone call, and/or email. This cuts down on missed appointments, but inevitably people still forget on occasion.

On the first missed appointment, we notify the patient and if they reschedule there is no further action. If there’s no reply we let them know that the NEXT missed appointment will involve a $50 no-show fee.

We rarely have to charge the no-show fee, because people realize that your time is valuable. In addition, the fee motivates people to pay attention to appointments.